Terms of Service
Welcome to Peakscapes Lawncare ("we," "us," or "our"). By requesting a quote, scheduling services, accessing our website, or using any of our lawn care and landscaping services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Services Provided
Peakscapes Lawncare provides lawn care, landscaping, and related property maintenance services as described in your service agreement, estimate, or invoice. We reserve the right to refuse service to anyone for any reason at any time.
2. Property Access & Property Conditions
Access: You agree to provide clear and safe access to your property (including unlocking gates and securing pets) on scheduled service days.
Obstacles & Hazards: It is your responsibility to remove items from lawn areas (e.g., toys, hoses, pet waste, lawn furniture, yard decorations) prior to scheduled service.
Underground Utilities & Obstructions: You must inform us of any hidden underground infrastructure, including shallow pipes, invisible dog fences, sprinkler heads, or cables. We are not liable for damage to un-marked or improperly installed underground systems.
3. Scheduling & Weather Delays
Services are scheduled on a routine basis; however, specific service arrival times are not guaranteed.
Inclement Weather: Rain, extreme temperatures, or unsafe conditions may delay scheduled services. If weather prevents us from working, services will be rescheduled for the next available weather-permitting day.
4. Estimates, Pricing & Payments
Estimates: Initial estimates are valid for 30 days unless specified otherwise. Final pricing may be adjusted if property conditions change or differ from initial disclosures.
Payment Terms: Payment is due upon receipt of invoice unless an alternative payment arrangement or auto-pay schedule has been agreed upon.
Late Payments: Late payments may be subject to a late fee or suspension of recurring services until the outstanding balance is resolved.
Payment Processing: Payments made via credit card, debit card, or electronic bank transfer are processed securely through our third-party payment vendor.
5. Cancellations & Modifications
Recurring Services: You may modify or cancel recurring services by providing notice at least [Insert timeframe, e.g., 24 to 48 hours] prior to your next scheduled service day.
Same-Day Cancellations / Lockouts: If our crew arrives on site and is unable to perform services due to locked gates, uncollected pets, or restricted access, a service or trip fee may apply.
6. Satisfaction & Damage Claims
Service Satisfaction: If you are unsatisfied with a service provided, please notify us within 24 hours of service completion so we can evaluate and address the issue promptly.
Property Damage: In the rare event that damage occurs to your property during service, you must report it to us within 24–48 hours. We reserve the right to inspect the alleged damage prior to authorization of repair or reimbursement.
7. Communications (Email & Text Messaging)
By providing your phone number and email address, you consent to receive transactional communications from Peakscapes Lawncare regarding service schedules, visit updates, estimates, and invoices.
SMS Opt-Out: You can opt out of text notifications at any time by replying STOP to any message.
8. Limitation of Liability
To the maximum extent permitted by law, Peakscapes Lawncare shall not be liable for any indirect, incidental, or consequential damages resulting from the performance or delay of services, extreme weather, or natural property conditions beyond our control.
9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website or communicated to active clients. Your continued use of our services after updates constitutes acceptance of the modified terms.
